Marine Hire Terms and Conditions

Bookings and cancellations

• Full payment is required at the time of your booking. If you need to cancel a booking, the amount paid is refundable, less any cancellation fees. Rottnest Island Authority reserves the right to cancel or change a booking due to operational requirements.
• Once payment has been received, marine rental booking cancellations will incur fees dependant on the amount of notice given:
  • Notice more than 48 hours prior to 10 am on the day of arrival: $15
  • Notice of less than 48 hours prior to 10 am on the day of arrival: 50% of the total rental mooring fee paid will be retained.
  • Admission fees are fully refundable.
• Cancellations can be made online. If you require assistance please email [email protected] with details of your booking.
• You can apply to have cancellation fees waived due to weather conditions if a strong wind warning or greater has been issued by the Bureau of Meteorology for the waters surrounding Rottnest Island during the rental period. Notification is required prior to your check-in date.
• Refunds will only be processed back to the credit card used to make the booking. Bookings are not transferable between people or vessels and information relating to bookings will not be released to a third party under any circumstances.

Arrival information

• Visitors are always required to respect the right of others to enjoy the island, so you must adhere to quiet hours from 11 pm to 7 am in all areas.
• All marine rental facilities are booked for 24-hour periods from 10 am to 10 am. Exceptions to this may occur on event days such as the Rottnest Channel Swim. Guests will be made aware of this at the time of booking.
• In-person check-ins at the Visitor Centre are not required for bookings made through the online booking system.
• Any false vessel information supplied at time of booking or check-in will render the booking invalid and subject to immediate cancellation without refund.
• Customers are not permitted to use a marine rental facility if their vessel is not covered by a current insurance policy.
• Any breach by the registered user or other occupants of the marine rental facility may result in immediate cancellation of the rental agreement without refund.
• You agree to comply with all the provisions of the Rottnest Island Authority Act 1987 (WA) and the Rottnest Island Regulations 1988 (WA).
• The Rottnest Island Authority is committed to improving customer service. As part of this commitment, customer satisfaction research is conducted from time to time. The Rottnest Island Authority appreciates your time and will respect your privacy. Any information provided will be passed on to a market research organisation for the purpose of continuous improvement only.